bd101 Privacy Policy

Introduction

bd101 operates as a trusted online gaming destination for players throughout Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. This Privacy Policy describes how bd101 collects, uses, stores, and protects the personal information of users who register for, access, or use our platform and services.

By creating an account or using any services provided by bd101, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with it. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

This policy applies to all users of the bd101 website, mobile site, and any associated digital services. We may update this Privacy Policy from time to time, and we encourage you to review it periodically for changes. Continued use of bd101 after any changes constitutes acceptance of the revised policy.

Information We Collect

bd101 collects several types of information to provide, maintain, and improve our services. The categories of data we collect are set out below.

Account Registration Data

• Full name as provided during registration
• Date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• Residential address (city, district, and postal code) within Bangladesh
• Username and encrypted password credential

Financial and Transaction Data

• Payment method details such as bKash account number, Nagad number, Rocket number, or Upay account reference
• Deposit and withdrawal amounts and timestamps
• Transaction IDs and payment status records
• Bonus and promotion usage history

Technical and Usage Data

• IP address, device type, operating system, and browser information
• Pages visited, time spent on each page, and click-through patterns
• Session logs, login timestamps, and account activity records

How We Use Your Information

The information bd101 collects is used strictly for the purposes described in this policy. We do not sell your personal data to third parties for marketing purposes. Specific uses of your data include:

• Creating, verifying, and managing your bd101 player account
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• Communicating with you about account activity, bonuses, and service updates
• Detecting and preventing fraud, money laundering, and unauthorised account access
• Complying with applicable legal and regulatory obligations
• Personalising your gaming experience and presenting relevant game recommendations
• Investigating and resolving disputes, complaints, and support requests

Disclosure and Sharing of Information

bd101 treats your personal data with strict confidentiality. However, there are limited and defined circumstances under which we may share your information with trusted parties, as detailed below.

Service Providers and Technology Partners

We engage third-party vendors who assist us in operating the platform — including payment processors, KYC verification services, fraud-detection systems, and customer support tools. These vendors are contractually bound to use your data only for the purpose of delivering those services to bd101 and to maintain the same standard of data protection that we uphold.

Legal and Regulatory Disclosure

bd101 may disclose your personal data when required to do so by law, court order, or governmental authority. This includes cooperation with anti-money laundering investigations and law enforcement requests where we are legally compelled to provide information. We will always endeavour to notify you of such disclosure unless we are legally prohibited from doing so.

Business Transfers

In the event that bd101 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via a prominent notice on our platform prior to such a transfer, and the acquiring entity will be required to honour this Privacy Policy.

Payment Data and Financial Privacy

bd101 understands that financial data is among the most sensitive categories of personal information. We apply additional layers of security and access restriction to all payment-related data, including records associated with bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions.

Specific safeguards applied to payment data include:

• All payment data is transmitted over SSL-encrypted connections to prevent interception
• Full payment account credentials are never stored in plain text on bd101 servers
• Access to financial records is restricted to authorised personnel on a need-to-know basis
• Transaction monitoring systems run continuously to detect unusual or suspicious financial activity

Cookies and Tracking Technologies

bd101 uses cookies and similar tracking technologies to enhance your browsing experience, analyse platform usage patterns, and deliver a more personalised gaming environment. The types of cookies we use are as follows.

Essential Cookies

These cookies are strictly necessary for the platform to function. They enable core features such as user authentication, session management, and secure access to your account. You cannot opt out of essential cookies without disabling the platform entirely.

Analytics Cookies

We use analytics cookies to understand how players interact with bd101 — including which games are most played, how long sessions last, and which features are most used. This data is aggregated and anonymised wherever possible, and is used solely to improve the platform's performance and usability.

Preference Cookies

Preference cookies remember settings and choices you have made on bd101, such as your language preference and game display settings. Disabling preference cookies may result in a less tailored browsing experience on subsequent visits.

Data Retention

bd101 retains your personal data for as long as your account remains active or as long as is necessary to provide you with our services. We also retain data for such periods as required by applicable law, including periods necessary to resolve disputes, enforce agreements, and comply with financial record-keeping regulations.

Upon closure of your bd101 account, we will retain only the minimum data necessary to comply with our legal obligations. All other personal information will be securely deleted or anonymised within a reasonable period following account closure.

Your Data Rights

bd101 respects your rights over your personal data. As a user of our platform, you have the following rights with respect to the data we hold about you:

• Right to Access — you may request a copy of all personal data we hold about you
• Right to Rectification — you may request correction of inaccurate or incomplete data
• Right to Erasure — you may request deletion of your data, subject to legal retention obligations
• Right to Restrict Processing — you may request that we limit how we use your data in certain circumstances
• Right to Data Portability — you may request your data in a structured, commonly used, machine-readable format
• Right to Object — you may object to our processing of your data for direct marketing or profiling purposes

To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request within 5 business days and endeavour to respond fully within 30 days.

Security of Your Data

bd101 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include 256-bit SSL encryption for all data in transit, secure password hashing, role-based access controls for internal staff, regular security audits, and intrusion detection systems.

While we take all reasonable steps to safeguard your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your bd101 account, enable any available two-factor authentication, and contact our support team immediately if you suspect unauthorised access to your account.

Third-Party Links and Services

The bd101 platform may contain links to or integrations with third-party services, including game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. These third-party services operate under their own privacy policies, which bd101 does not control. We encourage you to review the privacy policies of any third-party services you interact with through our platform. bd101 is not responsible for the privacy practices of these external entities.

Minors and Age Restrictions

bd101 is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account. If you are a parent or guardian and believe that a minor has registered on bd101, please contact our support team at [email protected] without delay.

Changes to This Privacy Policy

bd101 reserves the right to amend or update this Privacy Policy at any time. When material changes are made, we will post the revised policy on this page with an updated effective date and, where appropriate, notify registered users via email or an in-platform notification. We recommend reviewing this page periodically to stay informed of how we protect your data.

Your continued use of bd101 following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not accept the revised terms, you must discontinue use of the platform and may request closure of your account by contacting our support team.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the manner in which bd101 handles your personal data, our dedicated support team is available 24/7 to assist you.

You may reach us by email at [email protected]. Please include your registered username and a brief description of your query to help us respond as efficiently as possible. We are committed to addressing all privacy-related enquiries promptly and transparently.